md678's Privacy Policy
Your personal information is our top priority. Read this policy to learn in detail how md678 collects, uses, and protects your data.
Introduction & Scope
md678 ("we", "our", "platform") operates a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect information about you when you use md678's website and related services.
By creating an account on md678 or using our services, you agree to the practices described in this Policy. If you do not agree with any terms of this Policy, please refrain from using our services and contact our support team if needed.
This Policy should be read together with md678's Terms and Conditions. In the event of any conflict, this Privacy Policy will take precedence on matters of data protection.
What Information We Collect
md678 collects only the information necessary for the proper operation of our services. We may collect the following types of information:
Identity Information
Full name, date of birth, national identity card number (for age verification), and account username.
Contact Information
Email address, mobile number, and the address you provide — used for account verification and support.
Financial Information
Transaction history, deposit and withdrawal records. We never store your bKash, Nagad, Rocket, or Upay PIN or password.
Gaming Activity
Betting history, game preferences, session duration, and win/loss records — for responsible gaming purposes.
Technical Information
IP address, device type, browser version, operating system, and cookie data — for security and service improvement.
User Behaviour
Browsing patterns on the site, page visit duration, and click behaviour — for personalising the service experience.
Purpose of Data Use
md678 uses your information only for the following purposes:
Account Management & Verification
It is md678's responsibility to verify your identity and ensure that restricted services are available only to those aged 21 and above. This is why we collect identity information at registration.
Transaction Processing
We use the necessary financial information to complete deposit and withdrawal transactions securely and accurately through bKash, Nagad, Rocket, and Upay. This information is also used to maintain the minimum deposit of ৳200 and minimum withdrawal of ৳500.
Customer Support
Our 24/7 live chat support team and email ([email protected]) use your account information to provide accurate assistance. Support is available in both Bengali and English.
Responsible Gaming Monitoring
We analyse gaming patterns to detect problematic behaviour and assist players when needed. This is part of our commitment to responsible gambling.
Security & Fraud Prevention
We use technical information to detect and prevent unauthorised access, fraudulent activity, and deceptive transactions. SSL encryption further strengthens this process.
Service Improvement
By analysing user behaviour, md678 continuously improves its gaming experience, website functionality, and overall service quality.
Data Storage & Security
md678 has adopted industry-standard security measures to keep your information safe. Our servers are protected by SSL (Secure Socket Layer) encryption technology, which encrypts all data transmission between your browser and our servers.
Your account password is stored using a one-way hashing algorithm — no md678 employee can view your password. Financial information (bKash, Nagad, Rocket, Upay transaction details) is never stored in full on our servers.
How long we retain your information depends on the type of data:
- Account and identity information: for as long as the account is active and for the legally required period after it is closed.
- Transaction records: for the period required to meet statutory legal obligations.
- Technical logs: typically up to 90 days, which may be extended for security investigations.
- Cookie data: session cookies are deleted when the browser is closed; persistent cookies remain active for a set duration.
Sharing Data with Third Parties
md678 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: The minimum necessary information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant mobile banking provider.
- Technology Partners: Technology providers that assist in operating the service may access limited information under strict confidentiality agreements.
- Legal Obligations: Information may be provided to authorities when required by a court order or applicable law.
- Fraud Prevention: Relevant information may be shared with the concerned authorities during investigations into serious fraud.
We do not share your information with any third party for reasons other than those stated above. md678 does not share any information with advertising networks or data brokers.
Cookies & Tracking Technologies
The md678 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your experience using the service.
- Essential Cookies: Used to maintain login sessions and ensure the core functionality of the site — these cannot be disabled.
- Functional Cookies: Help remember your language and other preferences.
- Analytics Cookies: Used to understand which parts of the site are used most and to improve the service.
Cookies can be disabled from your browser settings, but this may affect the functionality of some md678 services.
Your Data Rights
md678 believes you should have full control over your own information. Your rights are summarised below:
Right to Access
You have the right to request information about what data we hold about you.
Right to Rectification
If your information is inaccurate or incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances (outside of legal obligations), you can request that your information be deleted.
Right to Object
You have the right to object to the processing of your information for specific purposes.
Right to Portability
The right to receive your information in a structured, machine-readable format.
Right to Restriction
You can request that processing be restricted while a dispute about the accuracy of your data is ongoing.
To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time. Please note that we may be required to retain certain information due to legal obligations or legitimate business reasons.
Protection of Minors
md678's services are for those aged 21 and above only. We do not knowingly collect any personal information from minors. The age verification process at registration exists to provide this assurance.
If you suspect that a minor's information may be held by us, please contact [email protected] immediately — we will delete it promptly and close that account.
Policy Changes & Updates
md678 may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through a notice on the website.
Continuing to use md678 after any changes means you have accepted the new policy. We therefore recommend visiting this page periodically.
If you wish to request a previous version of this policy, please contact our support team.
Contact the Data Protection Officer
If you have any questions, concerns, or complaints about this Privacy Policy, please contact md678's data protection team:
Email: [email protected]
Live Chat: 24/7 direct support available
Language: Support is provided in both Bengali and English
Response Time: We aim to respond as quickly as possible
This Privacy Policy is effective according to Bangladesh Standard Time (BST, UTC+6). In the event of any legal dispute, the Bengali version of this policy will be considered authoritative.
Related Policies
Our other policies and information complete your user experience.